Carnival signs Harris CapRock

Firm to install communications systems across line’s ten brands
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By Rebecca Gibson |


Harris CapRock Communications has signed a five-year contract to provide its services and improve bandwidth levels onboard more than 100 cruise ships across Carnival Corporation’s ten cruise brands.

The company will provide a fully managed, dual-band satellite communications solution using the latest generation of iDirect technology, improving communications and internet access for Carnival’s passengers and crew. Each ship will be equipped with stabilised antenna systems to cater for the new service requirements and entertainment solutions across the ten cruise line brands.

“Providing connectivity has been an important part of the Carnival experience, and with today’s agreement, we look forward to continuing to provide our guests with a high level of connectivity,” said Richard Ames, senior vice president of business services at Carnival Corporation. “We know our guests get excited about creating great memories on our cruises, and if they can’t wait to get home to share photos and stories, we’re happy to make it possible for them to call, text, email and tweet from the middle of the ocean.”

Harris will also provide Carnival with equipment, installation and maintenance, services, as well as 24/7 proactive monitoring and support.

Carnival’s ten brands include AIDA Cruises, Carnival Cruise Lines, Costa Cruises, Cunard Line, Holland America Line, Ibero Cruises, P&O Cruises, P&O Cruises Australia, Princess Cruises and Seabourn Cruise Line.

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