High-level executives in large companies operating in the global passenger shipping industry find it difficult to remain up to date with all of the important details of their day-to-day operations, particularly when it comes to making sound business decisions.
Across Oceans Group (AOG) can provide the consulting and advisory services cruise lines, tourism, shipping, hospitality technology and travel industries need to collect this information without leaving their offices. We are industry experts who will become the eyes and ears of their organisation.
As insiders and experts in the hospitality, tourism, cruise line shipping and travel industries, AOG know where to look for problems, which questions to ask and what information they need to be successful. As outsiders, we observe the daily operations of both the shipboard and shoreside teams, report our findings and make recommendation to help the organisation move forward towards greater success.
Our confidential recommendations help companies to directly increase revenues, decrease costs, improve passenger safety and enhance the total guest experience. This intelligence helps executives to understand the reality of their own operations and enables them to make conscious decisions to improve and grow their business.
Working with AOG also allows organisations to take advantage of our decades of industry expertise and establish close relationships with key decision makers at the right time. This helps to accelerate sales, support and marketing processes.
AOG works daily with cruise lines, offshore operators, shipping companies, ports, airlines, hotels, casinos, security and safety experts, software developers, information technology providers and manufacturers. We pride ourselves on having 160 years of combined expertise and for helping to transform the world’s great companies into sharper, smarter, better versions of themselves.
Whether a business is land, sea or air-based, AOG has the expertise and know-how to create tailored solutions that meet the needs of customers in multiple markets. We help our clients decide where they want to go and how to get there. Together, we find value across boundaries, develop insights to act on and energise teams to sustain success.
Douglas Diggle is CEO of Across Oceans Group