By
Rebecca Gibson |
Former MSC Cruises chief operating officer Neil Palomba has become senior vice president of hotel operations and guest experience at Costa Cruises.
Effective from 1 January 2014, the newly created role will see Palomba managing hotel operations and guest service across the Costa fleet. He will report directly to the line’s CEO Michael Thamm.
“With his ability and his extensive international experience in the industry, Neil will contribute substantially to our executive team,” said Thamm. “Neil’s main responsibilities will be to take Costa forward, to strive for continuous improvement through operational excellence and to make our guests’ experience an unforgettable holiday.”