By
Rebecca Gibson |
Harris CapRock Communications has installed advanced communications solutions onboard 33 Royal Caribbean Cruises vessels to deliver more than five times the amount of bandwidth previously available.
The company was awarded a contract to provide communications services onboard Royal Caribbean’s fleet for its Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands in 2012 and has taken nine months to complete the installation.
Harris CapRock re-installed more than 120 large antenna systems across the fleet, while each ship was equipped with its SpaceTrack stabilised antenna systems. The solution combines Ku-band and C-band connectivity in order to avoid downtime and improve user experience.
“The new high-performing communication service deployed across our fleet enables innovative information technology solutions that improve both the crew and the guest experience, while also improving our operational efficiencies,” said Bill Martin, vice president and CIO of Royal Caribbean Cruises. “Harris CapRock’s capability as a world-class communications systems integrator makes this possible through seamless service delivery backed by 24/7 monitoring to ensure communications are always on.”