Set sail with safety and satisfaction: an interview with Mary Ann Pastrana

Archipelago Philippine Ferries Corporation’s chairperson discusses its progress towards an ambitious vision to have 30 vessels in operation by 2030 

Set sail with safety and satisfaction: an interview with Mary Ann Pastrana

APFC

By Justin Merrigan |


For more than 20 years Archipelago Philippine Ferries Corporation (APFC) has been instrumental in bridging the archipelagic state of the Philippines, which comprises of 7,641 islands. It is a significant challenge, but under its flagship brand FastCat, APFC has built a strong reputation for reliability and innovation in ferry transportation, particularly noteworthy in a country with a history of marine safety concerns. 

FastCat is dedicated to ensuring safety, efficiency and customer satisfaction. The company has expanded with a commitment to elevate maritime safety standards in the Philippines, setting a benchmark for other ferry operators. This initiative not only enhances the overall ferry industry but also improves passenger comfort and convenience during travel. 

The initiatives are driven by APFC’s chairperson Mary Ann Pastrana, who is also president at the Archipelago Philippine Seafarers Training Institute, a centre focused on educating, training and upskilling seafarers. She also contributes to the advisory councils of the Philippine National Police Maritime Group and the Worldwide Ferry Safety Association. 

In addition, FastCat is actively pursuing its ambitious goal of operating 30 vessels by 2030.  “As of 2024, the company boasts a fleet of 18 FastCat vessels, underscoring our commitment to expanding services and enhancing maritime transportation across the Philippines and beyond in Asia,” says Pastrana. “The momentum will continue as we increase our vessel count by 2030, thereby bolstering our capacity and service offerings. This expansion will enable us to better meet customer needs, extend our route coverage, and contribute to the overall efficiency and reliability of maritime transport in the region. We remain steadfast in our pursuit of this vision and eagerly anticipate the continued growth and modernisation of our fleet.” 

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APFC invests in training its FastCat crew members to ensure they can operate vessels safely, deliver good customer service and advance their careers

According to Pastrana, robust technology investments that enhance safety, cost efficiency and operational effectiveness are central to FastCat’s operational success and strategic vision.  

“Over the past two decades, the domestic shipping industry in the Philippines has seen significant growth and increased competitiveness,” she says. “However, recent research from the Philippine Institute for Development Studies underscores persistent inefficiencies that continue to pose challenges. These inefficiencies manifest in higher shipping costs, subpar service standards, and an alarming frequency of maritime incidents. The Philippine maritime industry stands at a critical juncture, necessitating immediate measures to upgrade, modernise and enhance sustainability and safety across the sector.”  

Passenger ferry operators in the Philippines and wider Asia face a range of critical challenges and opportunities. “Maintenance is a primary challenge, with operators grappling with limited availability of spare parts and drydock facilities,” explains Pastrana. “This scarcity often results in prolonged downtime and deferred repairs, heightening the risk of accidents and operational disruptions. Additionally, varying standards among local classification societies pose challenges for inspections and certifications, potentially compromising safety protocols.” 

Human capital is a key concern as ferry operators struggle to retain skilled personnel lured by better-paying jobs abroad. “This competition undermines efforts to maintain a proficient workforce critical for safe operations,” says Pastrana. “Furthermore, operational challenges include managing overweight cargo and trucks, which can threaten vessel stability and durability. Strict weight limits enforcement and improved cargo management are essential for safety and longevity.” 

Despite these challenges, opportunities for innovation exist. “Technological advancements can boost maintenance efficiency and safety,” says Pastrana. “Investments in workforce development and retention programmes could mitigate human capital shortages. Embracing sustainable practices not only aligns with global environmental goals but also promises long-term cost savings.  

“Successfully navigating these challenges and seizing opportunities is crucial for sustainable growth and improved safety in maritime transport across the Philippines and wider Asia.” 

This article was first published in the Autumn/Winter 2024 issue of Cruise & Ferry Review. All information was correct at the time of printing, but may since have changed. Subscribe  for FREE to get the next issue delivered directly to your inbox.  

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