Self-service kiosks and systems will be installed in the new black-and-white themed terminal, which will allow passengers to do their own check-in, drop their bags, and clear immigration at automated gates, speeding up departure procedures.
The terminal redesign will increase capacity by 20 per cent
Whilst the terminal footprint will remain the same, the redesign will help to make better use of space, allowing a bigger departure area to be created and increase the facility’s capacity by 20 per cent. The redesign will also feature more food and beverage outlets, an outdoor play area for children, and new lounges. To make the terminal more energy efficient, SCC will install hybrid cooling systems to complement previously installed solar panels.
The terminal building will include an outdoor play area for children
“Tanah Merah Ferry Terminal remains an important regional gateway for Singapore to the Riau Islands of Batam and Bintan, and Desaru Coast and Tanjung Pengelih in Malaysia,” said Jacqueline Tan, chief executive of SCC. “The makeover of the terminal and automation of our services to improve efficiency are timely as we position the terminal for future growth. By the end of the year when our upgrading is completed, we will be able to deliver a seamless, contactless passenger journey through Tanah Merah Ferry Terminal while increasing our productivity and efficiency.”
The work will be carried out in stages throughout 2024, with construction in key passenger areas expected to begin in March. No changes are expected to ongoing ferry services including ferry schedules, with all efforts being made to “minimise inconvenience to passengers”, according to SCC.