By
Alex Smith |
Celestyal Cruises has formed a strategic partnership with Versonix, a software company which provides integrated, customised software solutions for the travel and leisure industry.
Versonix will provide Celestyal with the Seaware Reservations Platform. The solution will help Celesytal Cruises to manage revenue, set up a pricing and business policy engine, create a customer loyalty programme and offer customer relationship management (CRM) functionality for consumers and travel planners. It will also enable travel planners to provide clients with a greater variety of pre- and post-cruise packages, shore excursions and onboard experiences.
“We’re extremely pleased to partner with Versonix,” said Leslie Peden, chief commercial officer of Celestyal Cruises. “After carefully reviewing and testing all of the leading cruise reservation systems on the market, Versonix Seaware clearly became our top choice as it provides Celestyal with the greatest flexibility and enables us to enhance the support for travel agent partners in selling our cruises with enhanced CRM capability and guest loyalty programme.”