Cruise & Ferry Review - Autumn/Winter 2021

2 0 MARKETWATCH CMI Leisure launches academy programme Hotel management services provider CMI Leisure has launched a new academy programme for training hospitality skills to crew members working in the cruise industry. The content of the course will be focused around four pillars: general onboarding, leadership, train-the-trainer, and key performance indicators. “The academy aims to create an environment where respect, passion, performance, commitment, excellence and emotion contribute to creating an inspiring culture and value system that promotes professional and personal achievement,” said Dietmar Wertanzl, president and CEO of CMI Leisure. “We will create one of the most innovative and respected crew training academies, based on the twin goals of ‘Inspired Team Engagement’ and ‘Passion for Performance’, contributing to our reputation as hospitality experts in the cruise industry.” Tototheo Maritime is continuing to add to its portfolio of high throughput VSAT connectivity offerings as it sees surging demand for data transmissions between ship and shore. The TM Flex Suite provides a guaranteed throughput per fleet or per vessel, improving global bandwidth management for higher efficiency. OpenAMIP provides beam switching technology, enabling the delivery of service irrespective of the routes or regions a ship travels in. This fully managed service enables the rollout of content-rich applications, such as real-time data analysis, engine monitoring, weather information and notifications, which Tototheo’s customers can access as part of their package. Tototheo provides new connectivity offerings Sourcetoad’s Cruise Director is now being used on a total of 85 ocean and river vessels worldwide, after the suite of solutions was installed on several new ships in recent partnerships with Virgin Voyages and NorthLink Ferries. Cruise Director is a suite of onboard and shoreside software tools that help ship operators to manage mobile apps, interactive TV systems, wi-fi captive portals and digital signage that thousands of guests and crew interact with daily. The Cruise Director suite is property management system-agnostic technology that is designed to allow new solutions to be brought to market quickly and cheaply while freeing cruise and ferry companies from vendor lock-in. Sourcetoad’s Cruise Director in use on 85 cruise ships and ferries