Cruise & Ferry Review - Autumn/Winter 2021

7 CONTENTS 126 Rescompany provides a one-stop- shop that caters for shipowners’ onshore and onboard operations, says Sonja Berrang 127 Socrates Theodossiou and Constantinos Spyrou of Tototheo Maritime highlight the benefits of high-speed connectivity for operators 128 Santiago Jaramillo of Speedcast discusses how cybercrime can affect cruise and ferry operators Onboard Experience 132 CFR asks some of the key players from the supplier community about the products and services that enable teams to improve the onboard experience 140 SMC’s Andrew Brown highlights how building information modelling is transforming the way the company works 145 Linda Roupé of Tillberg Design of Sweden discusses how the firm has built a library of materials that can cater to all kinds of cruise clients 146 Jan Krefting outlines how YSA Design overcomes the challenges of river cruise ship design 148 Javier Calle and Yohandel Ruiz explain how Studio DADO has built a reputation for creating compelling stateroom designs 150 Tomas Tillberg Design has used technology and innovative new processes to empower it to overcome the pandemic 151 Alan McVitty explains why M Studio London is primed and ready to begin working on cruise industry projects again 152 Jan-Christian Hashagen discusses how he is steering signage provider Marahrens through the pandemic towards a more sustainable future Ports and Destinations 160 CFR explores some of the outstanding ports around the world to discover the attributes that continue to delight passengers 166 Frederique Patry explains how Silversea Cruises is navigating the uncharted waters of itinerary planning during a pandemic 168 Dickson Chin from Wallem Ship Agency discusses the value of ship agents and how their role may change in the future Europe 170 Port of HaminaKotka Mediterranean 172 Port of Tarragona Asia 174 Hong Kong Tourism Board North America 176 Port of Galveston Caribbean 178 Port Authority of Jamaica 154 Jason Holmes describes how Forbo Flooring Systems develops bespoke floor coverings for spaces onboard passenger ships 156 Solarglide’s full turnkey service enables shipowners to capitalise on the multiple benefits of installing motorised blinds and curtains 157 Matt Swiergon explains how Beadlight can help shipowners find the most effective lighting solution for staterooms 158 Patrick McNulty shares how Bourne Group has remained resilient and adapted to overcome the challenges of the pandemic 178