9 CONTENTS Ports and Destinations 172 CFR asks ports how they create the perfect first impression for arriving guests 178 Hans Lagerweij explains how Albatros Expeditions’ delivers unique expedition cruises 181 Dr Ece Gürsoy of Global Ports Holding outlines the challenges of operating cruise ports Onboard Experience 144 Executives from MSC Cruises and Finnlines discuss how hotel operations delivery has changed 148 Leading maritime interior designers debate the elements that help deliver better guest experiences 152 Royal Caribbean Group’s Claudia Machado gives an insight into the importance of small design elements 154 Ilaria Edoardi reveals how Silversea’s S.A.L.T. programme helps guests learn about destinations through food 156 Jason Gelineau explains how Explora Journey’s went from a blank piece of paper to its first ship 158 Innovative new evacuation systems are giving designers more freedom, says YSA Design’s Jan Krefting 160 Trimline’s Nick Farell discusses how artificial intelligence can streamline marine outfitting projects 164 Iina Forsblom speaks about Tillberg Design of Sweden’s transformation of Crystal Cruises new spa area 165 Mette Frydensbjerg Jacobsen discusses the range of services Ege Carpets delivers to transform interiors 166 Mara Davis describes how Bourne Group helped create an authentic Irish pub 168 A look at how Dauerflora can help incorporate biophilic design concepts 169 David Lincecum of ETC highlights the benefits of new lighting technology for onboard entertainment 170 Forbo Flooring Systems’ Jemma Masters explains why flooring design is key to great interiors 160 178 Europe 182 Cruise Norway 184 Port of HaminaKotka Mediterranean 187 MedCruise 190 Gibraltar Tourist Board 192 Côte Vermeille North America 194 Port Everglades Caribbean 196 Jamaica Vacations
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