CONTENTS 5 11 Ferry Business 79 Interferry is prioritising sustainability and safety, says Mike Corrigan 82 Stena Line’s three female leaders explain how the ferry operator is creating a more inclusive workplace 86 BC Ferries’ Nicolas Jimenez tells CFR how the Canadian operator is reshaping its coastal ferry services 88 Paavo Nõgene reveals how Tallink Grupp is charting a clean course for its fleet 90 New Zealand’s Bluebridge Cook Strait Ferries is prioritising efficiency and customer experience, says Will Dady of StraitNZ 94 Michael Grey considers how the ferry industry has been able to successfully increase the scale of its vessels Keynote 11 John Padgett of Princess Cruises reveals how the design innovations and extensive culinary and entertainment offerings onboard Sun Princess will transform the guest experience and position the brand as an industry leader Marketwatch 20 A collection of news from ship operators, ports and destinations and other businesses operating in the cruise and ferry sectors, including an update on EWE Cruises’ first expedition ship Cover story 36 Greg Martin explains how SES’s industry-first connectivity solutions are helping cruise brands to optimise smart ship operations and deliver superior guest and crew experiences Cruise Business 42 Thatcher Brown discusses how new luxury brand Four Seasons Yachts will exceed the expectations of its discerning guests when it debuts its first-ever cruise vessel in 2025 48 Eight senior executives from expedition cruise lines share how they are delivering safe, adventurous and environmentally friendly voyages 59 Expedition cruise lines must consider enhancing safety, sustainability and flexibility of their expedition ships, says KUND E. HANSEN’s Finn Wollesen Petersen 60 Gus Antorcha details how Holland America Line is building on 150 years of success to achieve an even brighter future 63 Resorts World Cruises’ Michael Goh outlines why the brand’s understanding of the Asian cruise market is driving early success 66 Gerry Larsson-Fedde shares how Hurtigruten will build its first zeroemission cruise ship by 2030 68 Katy Berzins explains why TUI River Cruises is prioritising flexibility for the launch of its first newbuild vessel 71 SunStone Maritime Group is continuing to expand, say Niels-Erik Lund and Carsten Lund 74 CLIA’s Kelly Craighead discusses the industry’s sustainability goals and the cruise passengers of the future 42
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