9 CONTENTS Onboard Experience 136 CFR highlights how cruise and ferry lines are elevating the dining experience and providing memorable moments 146 Dietmar Wertanzl shares how Anglo-Eastern Leisure Management is striving to improve the guest experience 148 CFR asks supporters of the SMI Declaration which sustainability criteria should be prioritised during newbuild and refurbishment projects 156 Tillberg Design of Sweden’s Helena Sawelin discusses how the maritime interiors sector can achieve its sustainable design ambitions 160 Dave Byrne and James Hobbs share how Vistona exceeds client expectations 162 Yohandel Ruiz describes how Studio DADO created ‘whispering luxury’ on Regent Seven Seas Cruises’ Seven Seas Grandeur 164 Marahrens Group’s Jan-Christian Hashagen outlines how his family’s business has catered for maritime signage needs over the past 75 years 166 De Jorio Group’s expansion into land-based design could influence its approach to cruise ship projects, says Marco De Jorio 167 Scott Lundmark of Adventure Golf & Sports discusses its newest mini golf course on Royal Caribbean International’s Icon of the Seas 169 Sourcetoad’s 2024 Cruise Mobile Apps Annual Report highlights the latest online app trends 170 Semra Aycicek explains how she aims to make a mark on the industry after rebranding Harmony Marine Solutions Ports and Destinations 172 CFR highlights some of the immersive cultural experiences on offer in ports and destinations worldwide 186 Carnival Cruise Line’s Ugo Savino shares how the brand manages 5,000 annual sailings whilst delivering brand satisfaction 190 Mehmet Kutman at Global Ports Holdings calls upon the industry to work together to achieve carbonneutral cruising Europe 192 Cruise Network Northern Norway and Svalbard 194 Orkney Harbours 196 Cruise Wales Mediterranean 198 Gibraltar Tourist Board Asia 201 Wallem Ship Agency 202 Kyoto Maizuru Port 204 Hong Kong Tourism Board North America 206 Port Everglades 208 Port of San Diego 209 Vancouver Fraser Port Authority South America 210 Falkland Islands Tourist Board Caribbean 212 Caribbean Tourism Organization 214 South Pacific Cruise Alliance 172 212 136
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