While the Covid-19 pandemic posed immense challenges to the global travel industry and the cruise sector, many cruise professionals displayed tremendous fortitude, ingenuity, and resilience to overcome these challenges and emerge even stronger than before. Though he concedes that the past two years have been challenging, Silversea Cruises’ vice president of itinerary planning Justin Poulsen has identified some unexpected benefits. “Silversea has always carefully considered how its operations might impact the communities we visit, but the pandemic has made us more cognisant of this than ever before,” he says. “We are placing an even greater emphasis on ensuring we view our planning process through a lens of social and environmental responsibility. “Our approach is certainly evolving with this mindset and we’re strengthening existing partnerships and creating new relationships in order to exchange ideas, build our knowledge base about community profiles and proactively codevelop solutions to anticipate potential problems before they materialise. “There are amazing new opportunities for collaboration and developing joint ventures that increase safety and social equity while also unlocking new transformational travel experiences The new Silver Endeavour will sail to destinations in Antarctica when it debuts in November 2022 Justin Poulsen of Silversea Cruises shares how the Covid-19 crisis has created the chance for it to forge new partnerships and make more socially and environmentally responsible itinerary planning decisions New opportunities 3 5
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